FREQUENTLY ASKED QUESTIONS

DiamondTracker™

The benefits of using Spaccode’s DiamondTracker™ application include increased transparency and security, reliable tracking of the diamond’s history, and reduced risk of fraud. It also provides an accurate way for diamond managers to manage their diamond inventory.

DiamondTracker™ can track a variety of information about a diamond, including its unique identification number, grading report, changes in location, track all activities and movements, and, in conjunction with Spacecode’s RFID LED Automated Inventory Management Solutions, can present 24/7 live status of your stock inventory.

We are reputable solution provider and we use advanced security measures to protect user data and prevent unauthorized access. This is cloud based solution, and we use secure methods and encrypted data, ensuring that information is immutable and tamper-proof.

The combination of DiamondTracker™ and DiamondMatch™ works by linking a diamond’s unique identification number to its digital record containing information about the diamond’s characteristics, grading report, and history. DiamondMatch™ compares the diamond’s characteristics and verify its authenticity. Users can access this information through the DiamondTracker™ application, which provides a secure and transparent way to track a diamond’s history and characteristics.

DiamondTracker™ users can typically access a range of support options, including online documentation, user guides, tutorials, and frequently asked questions (FAQs). They may also have access to phone and email support, as well as remote support sessions with technical experts who can assist with installation, configuration, and troubleshooting. We also offer on-site support or training services, depending on the level of support requested and the complexity of the user’s needs.

Spacecode is a technology 
company that offers advanced 
intelligent inventory 
management solutions to the 
high-value diamond, jewelry
and healthcare industries.

By combining RFID-powered
hardware, unique LED tags,
and customized software,
our innovative platform
provides cutting-edge solutions.

OUR OFFICES 

Switzerland 
Spacecode Diamonds SA

Place de Cornavin 3
1201 Geneva

Route de la Galaise 34
1228 Plan-les-Ouates

France 
Spacecode SAS

1 Route de Gisy
Bâtiment 13
91570 Bievres

India 
Spacecode India Pvt. Ltd.

Pinnacle Corporate Park,
904, Bandra East,
Mumbai, 400 051

416 Platinum Point Opp.
Mota Varachha,
Surat, 394 101

Australia 
Spacecode Pty. Ltd.

5/16-22 Maryland Street, 
Stanthorpe, Queensland, 4380

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